Delivery & Return Policy

• Parcels are picked up from seller's location in Karachi (door-to-door)
• Quick Feet books parcel with best available courier partner (PostEx, Leopard, Trax)
• Tracking number is shared with seller via WhatsApp
• Delivery is made nationwide across all major cities of Pakistan

Note: Delivery timelines are estimates and may vary due to courier partner operations, holidays, or unforeseen circumstances.

• If a customer's address is incomplete or unclear, Quick Feet team will personally call the customer to verify the address
• This reduces failed deliveries and return rates
• Seller will be informed if address cannot be verified

• If delivery fails due to customer unavailability, courier will attempt re-delivery
• After 3 failed attempts, parcel will be returned to seller
• Quick Feet will notify seller of failed delivery status

• Returns are processed as per courier partner's return policy
• Return charges apply as per courier partner rates
• Returned parcels are delivered back to seller's Karachi address
• Return timeline: 5–10 working days

• Any damage or loss must be reported within 24 hours of delivery
• Quick Feet will assist seller in filing a claim with courier partner
• Claims are subject to courier partner's investigation and approval
• Quick Feet is not directly liable for damage or loss caused by courier partner

• Seller is responsible for proper packaging of parcels
• Fragile items must be clearly labeled
• Improper packaging may void damage claims

For delivery or return queries, contact us using the details below.